Refund policy

Thank you for shopping with us! We want you to love your purchase, but if you’re not fully satisfied, we’re here to help. Please review our policy below:

1. 30-Day Return Policy

You have 30 days from the date of delivery to request a return. To be eligible:

• Items must be unused, in their original packaging, and in the same condition you received them.

• Certain items such as personalized products, sale items, or hygienic goods (if applicable) are not eligible for return.

2. How to Start a Return

Please contact us at Sherphineswonders@gmail.com with your order number and reason for return. We will provide you with return instructions.

All returns should be shipped to:

Return Address
104 N Dandy Street
Saint Mary’s, GA 31558
United States

3. Return Shipping Costs

• Customers are responsible for paying the shipping costs for returning items.

• We recommend using a trackable shipping service to ensure safe delivery.

4. Refunds

• Once we receive and inspect your returned item, we will notify you by email.

• If approved, your refund will be processed to your original payment method within 5–10 business days.

• Please note: original shipping fees are non-refundable.

5. Exchanges

We currently do not offer direct exchanges. If you’d like a different product, please return your item for a refund and place a new order.